What Is the Shield Repair Network? - CarShield (2024)

What Is the Shield Repair Network? - CarShield (1)
Members of the Shield Repair Network benefit from being a trusted resource for the millions of CarShield customers.

Table of Contents

1. Understanding CarShield’s Auto Repair Network

2. What is Shield Repair Network?

3. What is CarShield?

4. What is American Auto Shield?

5. Do I have to use a Shield Repair Network?

6. Who can join Shield Repair Network?

7. Why join Shield Repair Network?

8. How to join Shield Repair Network

9. How to find a repair facility on Shield Repair Network

10. Partner with Shield Repair Network

Car repairs are an unavoidable part of vehicle ownership.

If you’ve ever had the pleasure of trying to get repairs performed on your vehicle, you know that there are an almost endless amount of repair facilities available to take care of your needs. The problem is how to decide which repair shop you can trust to perform quality repairs for a reasonable price.

This is where Shield Repair Network steps in to help.

You may have heard about the Shield Repair Network, and wondered what it is. You may have even thought about joining. But before you can do that, you have to know what Shield Repair Network is and who it benefits.

This article will explain what Shield Repair Network is and answer some common questions about it.

Understanding CarShield’s Auto Repair Network

What is Shield Repair Network?

Shield Repair Network is a network of thousands of auto repair facilities that are verified as trusted, quality repair facilities to perform covered repairs for millions of vehicle service contract holders.

Shield Repair Network grew out of the long-time partnership between CarShield and American Auto Shield. It provides customers in need of covered repair services a resource of where to take their vehicle.

Who is CarShield?

CarShield is the number one direct marketer of vehicle service contracts in America. With 2 million contracts sold, CarShield’s administrators have saved customers on their covered car repairs since 2005.

With over 1,000 employees, CarShield goes above and beyond to help customers select the best possible level of coverage for their vehicles, and has a dedicated Customer Service department that is ready to continue to support their customers.

For more information about CarShield, visit their website.

Who is American Auto Shield?

Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield specializes in third-party administration, providing nationwide coverage and claims services for vehicle and home services.

The company has locations across four states -- Colorado, Arizona, Missouri, and Florida -- to better serve customers nationwide.

For more information about American Auto Shield, visit their website.

Do I have to use a Shield Repair Network repair facility for my vehicle repairs?

If you have a Vehicle Service Contract through CarShield, you do not have to take your vehicle to a Shield Repair Network repair facility. You choose an ASE-certified repair facility or dealership.

Who can join Shield Repair Network?

Joining Shield Repair Network is entirely voluntary and free of charge.

There is no minimum facility size requirement to join. Whether you have hundreds of shops located across the country, or you only have one local facility to service your community, your facility can be a part of the network!

Any ASE-certified repair facility is eligible to join.

Can regular consumers join?

Regular consumers cannot join Shield Repair Network. It is designed to include only repair facilities. However, whether you have a vehicle service contract or not, you can benefit from the vast network of repair shops and even use it to find a quality repair shop near you.

What are the benefits of joining?

There are several benefits to becoming a member of the Network which include:

  • The ability to add your repair facility’s coupon to the CarShield membership app, driving more traffic to your shop.
  • Expose your business to CarShield’s 2 million customers.
  • Membership places you in the Repair Facility Locator on the CarShield website and mobile app which receives over 500,000 views a month!
  • Dedicated adjusters mean that your claims receive prompt, personalized attention.
  • Convenient call times - Shield Repair Network is open when you need them.
  • Associate your company with a nationally recognized brand.
  • How can my repair facility join Shield Repair Network?

    Applying to be a part of the network is not only smart, it’s easy. The whole process only takes a matter of minutes.

    To do so, simply fill out the form located on the website’s application page here.

    How can I find a Shield Repair Network repair facility?

    You can locate the nearest trusted repair facility with the locator tool on shieldrepairnetwork.com or if you are a current CarShield customer, you can find the shop locator on the CarShield app.

    Partner with Shield Repair Network

    Whether you are a shop manager looking to have your facility join the trusted list of Shield Repair Network repair facilities or a car owner looking to find a good place to have auto repairs performed, it’s now easier than ever to join the Network.

    With a vast network that spans the United States and Canada, the network is ready to assist drivers, in need of auto repairs, who are looking for a quality repair shop they can trust.

    It’s just one more way that CarShield and its trusted partners bring value to car owners and repair facilities everywhere.

    What Is the Shield Repair Network? - CarShield (2024)

    FAQs

    Is CarShield a big rip off? ›

    CarShield BBB Complaints

    CarShield has been flagged by the BBB due to a series of complaints on the platform that talk about how CarShield: Promoted misleading sales and advertising practices, including TV advertisem*nts. Failed to cover auto repairs. Failed to explain mileage and time components before coverage began.

    What does CarShield not pay for? ›

    CarShield Coverage Exclusions

    Damage to normal wear and tear items like windshield wiper blades, brake pads and air filters. Damage caused by a lack of regular maintenance. Issues related to acts of nature, car accidents, theft and vandalism. Damage caused by modified parts.

    How long do you have to have CarShield before you can use it? ›

    CarShield Policy

    The company's high mileage limit separates it from competition in terms of used vehicle coverage. Waiting period: CarShield's waiting period for coverage is 30 days and 1,000 miles or 90 days and 200 miles after purchase.

    Is it hard to cancel CarShield? ›

    CarShield's pay-as-you-go plan means I can cancel at any time by contacting the customer service department at 1-800-587-4162. Before you sign up for an extended warranty, ask your agent to point out the cancellation policy in the contract, as some plans may charge a $50 administrative fee.

    Is CarShield a sham? ›

    Yes, CarShield is a legitimate vehicle service contract provider. CarShield's plans cover specific repairs outlined in a contract and repairs can be done by any licensed mechanic. In our study of the best extended car warranties we gave CarShield an overall rating of 4.4 out of 5.0.

    Is there a better company than CarShield? ›

    What companies are better than CarShield? Our team rates Endurance and Carchex higher than CarShield. However, our overall ratings for these companies are similar. CarShield is a reputable company that provides quality extended vehicle protection and takes our award for Affordable Monthly Payments.

    Will CarShield replace my engine? ›

    Most auto insurance coverage does not cover mechanical breakdowns unless they are the direct result of an auto accident. With a CarShield service contract, your engine, transmission, and other vital car parts are protected anytime they break down or malfunction.

    How much is the average CarShield payment per month? ›

    However, based on quotes we received during our research, you can expect to pay between $110 and $140 per month for a warranty plan from CarShield. Our quotes from the top warranty companies indicate that most drivers pay an average of $108 per month, $848 per year and $2,845 in total for extended warranty coverage.

    Why does CarShield have so many complaints? ›

    The majority of complaints online are related to pricing and service, as many report that CarShield misrepresented the costs or coverage payments for some services. Some report that their warranty coverage never took effect, or that they were overcharged for policies after having been quoted a lower price.

    What are the cons of CarShield? ›

    CarShield Warranty Pros and Cons
    PROSCONS
    Strong financial ratingsSome customers assert difficulty getting claims approved
    $1 billion in paid claims, demonstrating commitment to customersInstant quotes are unavailable online
    1 more row
    Jul 12, 2024

    Do you have to pay a deductible with CarShield? ›

    CarShield Deductible

    All deductible options include $0, $50, $100, $150, $200, and $250. If you have a deductible, CarShield will pay the repair shop directly, leaving you with a small payment that would otherwise cost more without an extended warranty.

    Does CarShield cover an AC compressor? ›

    CarShield Coverage Plans

    CarShield's most comprehensive car warranty is similar to a new car factory warranty plan. Covers everything from engine and transmission failures to starter and fuel pump issues with only a few exclusions. Covers the engine, transmission, air conditioning, electrical system, and more.

    Does CarShield pay for breaks? ›

    Does CarShield cover brakes? CarShield plans cover parts in the brake system, but they don't cover brake pads, shoes, or rotors. CarShield covers parts such as the master cylinder, power assist booster, and actuators.

    What is the best extended car warranty? ›

    • Endurance is the best extended car warranty company because of its coverage options, market standing and trustworthiness.
    • Autopom ranks No. 2 because of its low relative cost and exceptional customer service.
    • Carchex is No. 3 in our ranking because of its high mileage limits and range of coverage options.

    Does CarShield cover Salvage titles? ›

    In addition, this is why many extended warranty providers don't offer coverage for vehicles with a rebuilt title. However, Endurance Warranty, CarShield, and Omega Auto Care are among the few who offer this protection under specific conditions.

    Is CarShield worth getting? ›

    Our Final Reviews On CarShield

    This makes it a reliable choice for vehicle protection. While CarShield may not have the highest customer ratings, it stands out as one of the most affordable car warranty providers. We rated CarShield 4.8 out of 5 for its competitive prices and extensive range of coverage options.

    What is CarShield average monthly cost? ›

    Our research found that CarShield costs between $110 and $140 per month on average. The price you pay for vehicle protection will depend on your warranty coverage plan, deductible and specific vehicle.

    References

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